TERMS AND CONDITIONS

Electricals-Shop

Managed by SM INDUSTRIAL SOLUTIONS LLC. with registered office in 30 N Gould St Ste R , Sheridan, WY 82801 ,USA,

Employer Identification Number (EIN) (612064774), email: [email protected],

(also, merely as the “seller”).

GENERAL CONDITIONS OF SALE:

1- SUBJECT

The purpose of this Contract is to define the contractual conditions applied to the sale in the mode of electronic commerce that has as its object exclusively the products offered and made available by the Seller on the site https://www.electricals-shop.com/ in favour of both Customers who hold the status of Consumers and Customers who do not hold that status.
The Customer may purchase exclusively the products displayed on the site at the time of browsing. It should be noted that the picture accompanying the descriptive sheet of a product has a purely illustrative function and may not be exactly representative of its characteristics but may differ in color, size or in relation to any accessory products in the picture due to the settings of computer systems or devices used by Customers. Therefore, for the purposes of the purchase contract, the description of the Product contained in the description sheet/product and, subsequently, in the order form transmitted by the Customer shall be deemed authoritative.
The contract is executed towards the Customer identified by the data entered in the order form that is transmitted electronically upon acceptance of these General Conditions of Sale.
Products sold on the site can be delivered in the national territory and in the countries specifically listed on the site (when the country of shipment is chosen). In the case of choosing delivery to the user or other person indicated by the user in the purchase flow, the inclusion of shipping addresses outside the countries specifically listed on the site invalidates the purchase process and the contract is not concluded.
NEW Products are supplied in the original manufacturer’s box, unless the product is obsolete and/or not available on the market. They are supplied with documentation and accessories normally supplied by the manufacturer. The products are supplied with the Electricals-Shop guarantee.

Note: Products may be an older series or version than those available from the manufacturer. The packaging may be opened, have scratches, wear, numbers, discoloration and notes made by the previous owner.

REFURBISHED Products that have been completely refurbished and all key serviceable components have been replaced with new ones. The products have been cleaned and tested. They come with the Electricals-Shop warranty.

Note: Products may be an earlier series or version than those available from the manufacturer.

2 – PURCHASING PROCESS

It is possible to make the purchase through the website https://www.electricals-shop.com/or offline.

Regarding the latter option, it is possible, in fact:
a) to make, through a special form (“Request for Quotation”), present on the website, at the URL https://electricals-shop.com/requests-for-quotation/, a specific request for a quotation, in relation also to products that cannot be purchased or are not visible online, entering all the relevant details (by example, company name, email, product code, brand and quantity required);
b) receive the so-called “Request for Quotation” by contacting the number present at the above URL. After that, the negotiation will continue offline and the contract will be considered concluded with the receipt by electricals-shop. of the order confirmation duly signed by the buyer and sent through official channels (email, or in the additional ways that may be specified on the site). Even in the case of offline purchase, these terms and conditions of sale will apply, and they will be attached or recalled to each quotation and duly accepted with appropriate signature. It is possible that the prices in the quotation differ from those online, due to variables such as, but not limited to, type of product, quantity and availability of the same.

Regarding online purchasing, it is not required to register to make purchases. Accordingly, the Customer may opt to make purchases on the Seller’s website as a Registered User or as an Unregistered User. Registration avoids the need to enter address and shipping information each time a purchase is made on the Site.
If the Customer is registered, its billing and delivery information will be displayed automatically and can be changed as needed. If the Customer is not registered, he/she is required to enter this data with each purchase.
Following the placement of one or more products in the shopping cart, the Customer will see a summary of the details and may choose to continue with the confirmation of the order. Subsequently, to finalize the contract and definitively transmit the order, the Customer is asked, on a single page, to enter the information regarding the delivery address (which may differ from the billing address) and the payment method along with the relevant data. After that, following the Customer’s confirmation of the order summary (“buy” button), the Seller processes payment for the order.
Correct receipt of the order is confirmed by the Seller through a confirmation notice by e-mail, sent to the e-mail address provided by the Customer when completing the order form. From this moment on, the contract between Seller and Customer is finalized. This e-mail message contains the date and time of receipt of the order, a ‘Customer Order Number’, to be used in any further communication with the Seller, the link to the page of the site containing the ‘Terms and Conditions’ of Sale accepted by the Customer, the strictly necessary information to summarize the essential characteristics of the product purchased, an indication of the price, the means of payment used, delivery charges and any additional costs. The message also repeats all the data entered by the Customer at the time of confirmation of the order, which is committed to verify the correctness and promptly communicate any corrections by email to the addresses indicated above and present at the URL https://www.electricals-shop.com/contact-us/ or through WhatsApp chat present at the same URL.
The Customer, if registered, can check the status of the order by going to the web area dedicated to it under “Orders”.
The Seller must be enabled to request more information by e-mail or telephone, especially in order to properly fulfil contractual obligations. Therefore, it is the Customer’s obligation to enter real data in the order form.
The Seller reserves the right not to fulfil purchase orders that do not give sufficient guarantees of solvency, or that are incomplete and incorrect. In such cases, the Seller undertakes to promptly notify the Customer. In case of order form submission and payment of the price, the Seller shall refund the amount already advanced.

3 – AVAILABILITY AND CANCELLATION OF THE ORDER

All product orders are subject to product availability. The Site is constantly and automatically updated in order to ensure maximum correspondence between the Seller’s availability and the availability indicated on the Site.

The site does not display the quantities of product available at the time of the order, as the simultaneous access of many user-customers, the simultaneous possibility of “offline” orders as well as the variable quantity of each product that depend on the supplying company, change the availability of the products, the Seller does not guarantee the certainty of allocation of the ordered goods.
For certain products, which are subject to price promotions, the Seller reserves the right to accept orders by reducing their quantities, subject to prior notice and acceptance by the Customer, failing which the order shall be deemed canceled.
The Seller may cancel the order in case of product unavailability. In such cases, they shall inform the Customer by e-mail that the contract is not concluded and that the Seller has not followed up the order stating the reasons. In such cases, the Seller proposes, before proceeding to refund, replacement with similar product or other available solution (surplus rush service, product under other conditions) as a solution which must always be expressly accepted by the Customer. In case of non-acceptance of the replacement product, the amount previously committed to the Customer’s means of payment is refunded. Notice of the refund is given by e-mail.
In any case of cancellation of the order by the Seller, therefore for any reason whatsoever, it is intended that the Seller cannot be held liable for any damages arising from the cancellation.
The order may also be canceled as a result of the Customer’s request to be sent to the email address [email protected] preventively evaluated and approved by the Seller – without charge in the only cases in which the latter has not initiated the order preparation, found via the “orders” section or through email communication of initiation of the order preparation. The refund of the price paid shall be made in accordance with the instructions to be provided, from time to time, by the Seller.
In the event that the conditions for cancellation referred to in the preceding points do not apply, the cancellation may still be requested by the Customer, upon confirmation of ElectricalsShop. against payment of the (i) administrative management fee, (ii) the cost of purchasing back-order components, (iii) transport costs, (iv) customs charges, (v) collection and currency exchange fees possibly already borne by electricals-shop. in relation to the canceled order, of a possible penalty equal to 40% on the value of the products subject to the request for cancellation, plus an additional decrease in value in the case of returning goods with conditions different from those in which they were sold. The total costs will be communicated to the Customer following the cancellation request. The cancellation will become effective upon the Customer’s express confirmation of the costs communicated by ElectricalsShop. In the absence of acknowledgement no later than 72 hours (effective), the confirmation of cancellation will be considered to have been tacitly provided. Any cost for the return shipment of the canceled order shall be borne by the customer.

4 – PRICES AND PAYMENTS

All posted prices exclude the due Sales Tax. Once the order has passed into “shipped” status, it will not be possible to claim the Sales Tax refund through a change in billing information (the change in billing header cannot be retroactive for the purpose of applying or eliminating the Sales Tax).

The Seller may change the selling prices of the Products at any time without prior notice and without any need for justification and specification.
If a clearly erroneous and/or paltry price is posted, for whatever reason (systems error, human error, etc.), the order is canceled, even in case of initial validation.
The validity of prices is always and only the one indicated in the order confirmation which is sent to the Customer following the submission of the order.
The prices of the Products shown in the individual product sheet do not include shipping costs that are, instead, always displayed in the order summary at the moment of adding the product to the cart and in any case before the request for confirmation from the Customer. Shipping costs can be changed at any time by the Seller, but changes are not applied to orders already sent and accepted.
The Customer may be subject to import duties and/or taxes, payable once the products have reached the specified destination and, therefore, cannot be quantified or in any way determined by the Seller. Such costs shall be borne by the Customer and cannot be refunded by the Seller under any circumstances. The amount of international duties and/or taxes charged by the country of destination cannot invalidate this contract or constitute grounds for termination by the Customer, who will be made aware of the presence of additional and undetermined costs at the time of payment or, more precisely, at the time of selection of the country of destination at the check-out stage.
All purchases made on the site are secure, since they are guaranteed by SSL certification and respective HTTPS protocol. The proposed payment methods involve only multi-referenced circuits.
The Customer may make payment via PayPal, via credit card through PayPal, via bank transfer, via credit/debit card through Stripe, as indicated in the purchase procedure. It is intended that the Seller remains uninvolved in the contractual arrangements that the Customer undertakes with payment companies. In addition, the Customer warrants to the Seller that he/she has the necessary authorizations to use the payment method chosen for the order at the time of the placing.
All orders are payable in the currency indicated in the product page, including taxes and mandatory contributions. Bank charges are the sole responsibility of the Customer, even in the event of a refund.
At no time during the purchase process is the Seller able to know the Customer’s credit card information, which is transmitted via encrypted protocol-protected connection directly to the site of the party handling the electronic payment.
Under no circumstances, therefore, can the Seller be held liable for any fraudulent and improper use of credit and prepaid cards by third parties
For each placed order, and if the Customer has made an express request to do so by ticking the appropriate box on the order submission form and has provided the necessary details (valid Sales Tax Number), the Seller shall issue an invoice for the shipped order, sending it by electronic mail to the Customer in whose name the order was placed. For the details given when issuing the invoice, the information provided by the Customer at the time of order processing shall apply. No change to the invoice is possible at any time after the invoice is issued in electronic format.

5 – MODE OF PROCESSING, DELIVERY AND ENFORCEMENT OF PENALTY

The Seller can only accept orders with a delivery to the countries included within the site indicated at this URL https://www.electricals-shop.com/

Purchased products may be delivered to the address indicated by the Customer in the order by the date indicated in such Shipping Confirmation.
Delivery periods for the ordered products are purely indicative, as they may be subject to variations due to force majeure or to traffic conditions and road conditions in general or may be subject to the act of the Authority, as well as to delays attributable to the carrier and/or the company supplying the products. No responsibility can therefore be attributed to the Seller in case of delay in the processing of the order or in the delivery of the goods. The approximate delivery time for goods in “In Stock” status is usually 10 to 16 business days.
Indicative delivery times for goods “Available on Order” range up to 10 weeks, in alternative case notification of delivery time will be made via e-mail. Cancellation of an “Available on Order” order occurs as in section 3.4 of this documentation, “Availability and Order Cancellation.” Delivery times are subject to change depending on delays on production by the manufacturer or delays on processing by the supplier.
The products are shipped with packaging made by the Seller which varies depending on the products ordered, the number of products and their weight/volume.
Unless otherwise specified in the order summary prior to purchase, shipping charges, where applicable, are the responsibility of the Customer and detailed prior to payment. The Seller reserves the right to change shipping policies at any time and give appropriate notice to the above URL. The Customer pays for the goods using the method chosen when placing the order.
The delivery shall be deemed to have taken place, or the order delivered, by means of the acquisition by the Customer or the addressee of the order other than the Customer or, in any case, by a third party indicated by it or forming part of its company who qualifies as such at the time of receipt of the goods (ex multis, employee, collaborator, etc.) of the material availability of the product which is proven by the signing (by one of the aforementioned parties) of the receipt of the order at the agreed shipping address. Once the declaration of the person to whom the goods are entrusted/delivered is acquired, no liability in connection with the non-receipt of the same can be attributed to the Seller.
It is the responsibility of the Customer – or the aforementioned parties – to make themselves available throughout the course of the day on the specified dates to collect the products from the address specified at the time of purchase.
If at the passage of the courier on the days and/or time slots indicated, the Customer – or whoever for it or the recipient of the products – was not present, the courier makes no. 2 (two) delivery attempts following the first (unsuccessful) attempt. If it fails to deliver the products despite the three attempts made, it will arrange for the practice of storage. The goods may be held in storage for up to 7 working days at no additional cost for the Customer. Failure to withdraw the products at the end of this period will result in the cancellation of the order by the Seller and the refund of the full amount previously paid, less the costs of the unsuccessful delivery, the costs of returning the goods to the Seller and any other costs incurred from the day after the day on which the courier left notice of attempted delivery. The termination of the contract, the amount of the refund and the deducted expenses are communicated to the Customer by e-mail to the address entered at the time of the order.
Upon delivery of the products, the Customer is required to check:
– that the number of packages being delivered corresponds to what is stated in the transport document;
– that the packaging is intact, undamaged, or otherwise altered and with intact seals.
Any external damage or any mismatch in the number of packages must be immediately objected to by the delivering courier by marking “withdrawal with reservation”. In the specific case of a damaged package, the following must be noted on the courier’s waybill: “withdrawal with reservation as the package is damaged”.
Once the courier’s document has been signed, the Customer may not object in any way to the external characteristics of what has been delivered.
In the event that the Customer provides an incorrect shipping address, the order will be delayed and additional shipping and handling charges will be assessed for returned or re-addressed orders. It is not possible, in such a case, to request a refund.

7 – RIGHT OF WITHDRAWAL

In application of the provisions of the Uniform Commercial Code, unless otherwise specified by the regulations of the State of residence of the Consumer Customer, for products of the Seller and purchased by the Customer who holds the status of Consumer (the one who purchases as Private individual, without therefore entering a Sales Tax Number) – there is a right of withdrawal within 14 days from the delivery of the products. For customers purchasing as a Company or Individual Firm, the right of withdrawal is never enforceable.

Specifically, the Consumer should write to the following email address: [email protected], indicating:
— Recipient [name, geographical address and, if available, telephone number, fax number and e-mail addresses must be entered by the professional]:
— I/we () hereby give notice of withdrawal from my/our () contract of sale of the following goods/services (*)
— Ordered on ()/received on ()
— Name of consumer(s)
— Address of consumer(s)
— Date

DELIVERY RATES & TIMES

The approximate delivery time for goods in “In Stock” status is usually 10 to 16 business days.

Delivery periods for the ordered products are purely indicative : delivery times are subject to change depending on delays on production by the manufacturer or delays on processing by the supplier.

SHIPPING :

Electricals-Shop will deliver to the Client at the address provided, the products selected and ordered by the client, in accordance with the procedures detailed in the paragraphs above, through a carrier and / or forwarding agents. Delivery will occur according to the timings specified in the order confirmation.

Upon receipt, the client must check the conformity of the delivered products with the order, and only thereafter shall proceed with the signing of the documents of delivery, with no prejudice to the right of withdrawal provided for in the clause relating to the “Right to Withdrawal”. Electricals-Shop assumes no responsibility for any delay or failure to deliver the goods due to force majeure events, such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and any other event that may prevent, in whole or in part, the performance of the contract within due time.

Electricals-Shop shall not be liable towards any party or third parties for damages, losses and costs incurred as a result of a failure to perform the contract for the reasons mentioned above.

Electricals-Shop.com